Privacy Policy
This policy explains how iLearndo collects, uses and protects information when you use this website or submit an enquiry.
Please note: this is placeholder wording prepared for review. The details marked “to be confirmed” must be completed and checked by a qualified adviser before publication. It is not legal advice.
Who We Are
iLearndo is a Maldives-based service standards, customer experience and people-development business operated by AKHA HOLDINGS Pvt Ltd, a company registered in the Republic of Maldives under registration number C13332026.
AKHA HOLDINGS Pvt Ltd is responsible for handling the information described in this policy.
For questions about this policy or your personal information, contact Thompey@ilearndo.com.
Information We Collect
When you submit an enquiry, we collect the information you provide, including:
Your name, work email address, company or organisation name, company website when provided, how you heard about iLearndo, the type of support you require, and the information included in your message.
Our website and service providers may also process basic technical information required to operate and secure the website. This may include your IP address, browser type, device information, page visited and submission time.
How We Use Your Information
We use this information to review and respond to your enquiry, understand the support you require, communicate with you about possible next steps, deliver services when work is agreed, maintain necessary business records, and operate and protect the website.
We do not sell your personal information or use it for unrelated marketing without your agreement.
Service Providers and International Processing
We may use trusted service providers to host the website, process enquiry forms, deliver email and support related business systems.
Some providers may process information outside the Maldives. We only share the information reasonably necessary for them to provide their services.
We may also disclose information when required by law or reasonably necessary to protect iLearndo, AKHA HOLDINGS Pvt Ltd, the website or other people.
Retention
Enquiries that do not result in ongoing work will normally be retained for no longer than 24 months after the last communication.
When an enquiry results in an agreed service, relevant information may be retained for longer where reasonably required for service delivery, accounting, contractual or legal purposes.
Information that is no longer required will be deleted or securely removed where reasonably possible.
Cookies and Analytics
This website may use essential technical storage required for security and basic functionality.
iLearndo does not use information collected through this website for third-party advertising. If analytics or additional tracking tools are introduced, this policy and any required cookie controls will be updated.
Your Choices
You may ask us to provide a copy of, correct or delete personal information you have submitted.
Some information may need to be retained for legitimate business, contractual or legal reasons.
Send requests to Thompey@ilearndo.com.
Security
We take reasonable steps to protect information against unauthorised access, loss, misuse or disclosure. However, no method of online transmission or electronic storage can be guaranteed to be completely secure.
Changes to This Policy
We may update this policy when our website, services or information-handling practices change. The latest version and revision date will be published on this page.